Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how Tonybet (operated at tonybet-win.com) collects, uses, and protects your personal information. We take your privacy seriously. If you have questions about how we handle your data, please reach out to us directly before using our platform.

Tonybet operates in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including the requirements set out by iGaming Ontario for players in Ontario.

Who We Are

Tonybet is an online gaming platform available to eligible Canadian residents. Our registered contact for privacy matters can be reached at [email protected]. We act as the data controller for personal information collected through tonybet-win.com.

What Information We Collect

We collect personal information that you provide directly, as well as certain data gathered automatically when you use our site. Here's what that includes:

Full name, date of birth, and contact details (email address, phone number, mailing address)
Government-issued identification documents for identity verification and age verification purposes
Financial information, including payment method details and transaction history
Account login credentials and security information
Device information, IP address, browser type, and usage data collected automatically
Communications you send us, including support requests and live chat transcripts

We don't collect more than we need. Every piece of information we ask for has a specific purpose tied to running a safe, legal gaming platform.

Why We Collect Your Information

There are several reasons we process your personal data, and we only do so where we have a lawful basis:

To create and manage your account
To verify your identity and confirm you meet the legal age requirement (19+ in most Canadian provinces)
To process deposits, withdrawals, and other financial transactions
To comply with anti-money laundering (AML) and responsible gambling regulations
To detect and prevent fraud or suspicious activity
To send you service-related communications and, where you've opted in, promotional offers
To improve our platform based on how players actually use it

Legal Basis for Processing

Under PIPEDA, we rely on your consent as the primary basis for collecting and using personal information. In some cases, we process data because it's necessary to fulfil a contract with you, to comply with a legal obligation, or because we have a legitimate interest that doesn't override your rights. You can withdraw consent at any time, though this may affect your ability to use certain features of the platform.

How We Share Your Information

We don't sell your personal information. Full stop. But we do share it in limited circumstances:

With payment processors and banking partners to handle transactions
With identity verification and KYC service providers
With iGaming Ontario and other regulatory bodies as required by law
With fraud prevention and security service providers
With our technology and platform partners who help us run the site, under strict data processing agreements

Any third party that receives your data is contractually required to protect it and use it only for the specific purpose we've shared it for.

Data Retention

We keep your personal information for as long as your account is active and for a period afterward as required by law. Canadian gaming regulations typically require us to retain certain records for a minimum of five years. When data is no longer needed, we securely delete or anonymize it.

Your Rights Under PIPEDA

You have real rights when it comes to your personal information. You can:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Withdraw your consent to certain types of processing
Request that we delete your data, subject to legal retention requirements
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

To exercise any of these rights, contact us at [email protected]. We'll respond within 30 days.

Data Security

We use industry-standard security measures including SSL encryption, secure servers, and access controls to protect your information. No system is 100% foolproof, but we take every reasonable step to keep your data safe.

Children and Minors

Our platform is strictly for adults aged 18 or 19 and over, depending on your province. We do not knowingly collect personal information from anyone under the legal gambling age. If we discover we've done so, we'll delete that information immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll post the revised version on this page with an updated date. If the changes are significant, we'll notify you by email or through a notice on the platform.

Gambling should be fun. If it stops being fun, help is available. Visit ConnexOntario or call 1-866-531-2600. 19+. Please gamble responsibly.